Return & Refund Policy
Effective Date: July 2026
At Circuit Core Supply, we want you to be satisfied with your purchase. If you need to return an item, please review the policy below before submitting your return request.
Returns
We accept eligible returns for products that are unused, in their original condition, and returned within the applicable return period.
To be eligible for a return:
- The item must be unused and in original condition.
- The item should be returned with its original packaging where applicable.
- The item must not show signs of use, damage, or alteration.
- The return must be requested within 30 days of delivery.
Items that do not meet these requirements may not be eligible for a refund.
Non-Returnable Items
Certain products may not be eligible for return, including items that:
- Have been used or installed
- Are damaged after delivery due to customer handling
- Are missing original packaging or components where applicable
- Are specially ordered, customized, or otherwise identified as non-returnable
- Are excluded from returns due to applicable product restrictions
If an item is non-returnable, this will be indicated where applicable at the time of purchase.
How to Request a Return
To request a return, please contact us at:
Email: info@circuitcoresupply.com
Phone: 866-997-9753
Please include your order information and explain the reason for the return.
Do not send a product back before receiving return instructions from us.
Return Shipping
Customers are generally responsible for return shipping costs unless the return is due to an incorrect, damaged, defective, or otherwise improperly fulfilled order.
If we provide return instructions, please follow them carefully. Items returned to an incorrect address may not be processed.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.
We may request photographs or other information to help us review the issue.
If the issue is confirmed to be the result of an error on our part, we may provide a replacement, refund, or other appropriate resolution.
Refunds
Once your returned item is received and inspected, we will determine whether it qualifies for a refund.
If approved, the refund will be issued to the original payment method used for the purchase.
The time required for the refund to appear in your account may depend on your payment provider or financial institution.
Partial Refunds
In certain circumstances, only a partial refund may be available, including when an item is returned with missing components, damaged packaging, signs of use, or other conditions that affect its resale value, to the extent permitted by applicable law.
Exchanges
If you need to exchange an eligible item, please contact us at info@circuitcoresupply.com.
Depending on product availability, we may process an exchange or provide another appropriate resolution.
Order Cancellations
If you need to cancel an order, contact us as soon as possible at info@circuitcoresupply.com.
Because orders may be processed or shipped shortly after being placed, we cannot guarantee that every cancellation request can be completed before shipment.
If an order has already shipped, it may need to be handled under the return process instead.
Refused or Undeliverable Packages
Customers are responsible for providing an accurate and complete shipping address.
If a package is returned to us because of an incorrect address, refusal of delivery, or another issue attributable to the customer, additional shipping or return costs may apply before a refund is issued, where permitted by applicable law.
Contact Us
If you have questions about our Return & Refund Policy, please contact us:
Circuit Core Supply
Email: info@circuitcoresupply.com
Phone: 866-997-9753
Website: circuitcoresupply.com
Return Shipment:
FullStack Fulfillment
8575 Somerset Dr. Suite A.
Largo, FL 33773
Business Address:
14836 W Castille Way
Sylmar, CA 91342